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Introduction
Hey there, readers! Are you tired of being stuck with a lemon of a car? If you’re in Massachusetts and have purchased a defective vehicle, you may be wondering if there’s anything you can do. The good news is that you have rights under Massachusetts lemon law. And even better news is that the Attorney General’s office in Massachusetts has a dedicated division to enforce lemon law and protect consumers from deceptive practices by automakers.
What is Lemon Law?
Lemon law is a state law that protects consumers from purchasing vehicles with serious defects that cannot be repaired. Massachusetts lemon law defines a lemon as a vehicle that:
- Has a nonconformity or defect that substantially impairs its use, value, or safety.
- Cannot be repaired after a reasonable number of attempts.
- Is out of service for repair for a significant period of time.
Who is Eligible for Lemon Law Protection?
To be eligible for lemon law protection in Massachusetts, you must:
- Be the original owner of the vehicle.
- Have purchased the vehicle within the past 4 years or 48,000 miles.
- Have given the manufacturer a reasonable opportunity to repair the defect.
What Remedies Are Available Under Lemon Law?
If your vehicle meets the criteria for a lemon, you may be entitled to the following remedies:
- A refund of your purchase price.
- A replacement vehicle.
- Compensation for any expenses you incurred as a result of the defective vehicle.
How to File a Lemon Law Claim
To file a lemon law claim in Massachusetts, you can contact the Attorney General’s Lemon Law Division. The Division will investigate your claim and determine if you are eligible for protection under lemon law. If you are eligible, the Division will negotiate with the automaker on your behalf to obtain a satisfactory resolution.
Table: Key Provisions of Massachusetts Lemon Law
| Provision | Details |
|---|---|
| Required Repair Attempts | 4 attempts for the same defect |
| Out-of-Service Time Limit | 30 days in a 12-month period |
| Statute of Limitations | 4 years from the date of purchase |
| Remedies | Refund, replacement, or compensation |
Conclusion
If you believe you have purchased a lemon in Massachusetts, don’t wait to contact the Attorney General’s Lemon Law Division. The Division can help you navigate the lemon law process and fight for your rights. Remember, you have options when it comes to defective vehicles. Don’t give up your rights as a consumer.
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FAQ about Massachusetts Attorney General Lemon Law
What is the Massachusetts Attorney General’s Lemon Law?
The Lemon Law protects consumers who have purchased new vehicles with defects that cannot be repaired after a reasonable number of attempts.
Who is covered by the Lemon Law?
Consumers who purchase new cars, trucks, motorcycles, recreational vehicles, and trailers from Massachusetts dealerships.
What defects are covered by the Lemon Law?
Substantial defects that affect the vehicle’s use, value, or safety, such as engine or transmission problems, electrical issues, or excessive oil consumption.
How many attempts are allowed to repair a vehicle?
The Lemon Law requires a "reasonable" number of repair attempts, typically three or four.
What is the time limit to file a claim?
Consumers must file a claim with the Massachusetts Attorney General within two years of the vehicle’s original date of purchase.
What steps should I take if I believe my vehicle is a lemon?
- Keep a record of all repairs and complaints.
- Contact the dealership and manufacturer to resolve the issue.
- If the issue is not resolved, file a complaint with the Massachusetts Attorney General.
What options are available to consumers under the Lemon Law?
Consumers may be entitled to a refund, replacement vehicle, or cash compensation for the diminished value of their vehicle.
How do I file a complaint with the Massachusetts Attorney General?
Consumers can file a complaint online at https://www.mass.gov/forms/consumer-complaint-form or by calling (617) 963-2539.
Is there a fee to file a complaint?
No, filing a complaint with the Massachusetts Attorney General is free of charge.
What should I do if I am not satisfied with the outcome of my complaint?
If you are not satisfied with the Attorney General’s decision, you may take your case to court.
